Payment and delivery

Secure Online Shopping

Our secure Shopping Guarantee protects you while you shop here, so that you never have to worry about credit card safety. Our Secure Sockets Layer (SSL) 128-bit software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. We guarantee that every transaction you make at toripet.ca site will be safe. This means...

You pay nothing if unauthorized charges are made to your card as a result of shopping at Toripet,ca site.

Here’s the facts: in the unlikely event that there is an unauthorized charge to your card as a result of using our secure servers, under the Consumer Protection Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00 (if the unauthorized use of your credit card resulted through no fault of your own). The only restriction is that in the unlikely event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures and cooperate with them in their handling of the investigation.

FREE SHIPPING On All Orders over $49*!（regular customer only）

This shipping option is applicable for all orders within Canada shipped via standard delivery, with tracking information and email notifications. Shipping is not waived for free promotional items.

*Some exclusions apply, such as remote areas. Free shipping is not available on select items, including bulk items, large fixtures, and non-standard items. Shopper+ reserves the right to change this offer at any time.

Ship via Standard delivery within Canada and USA

LOW COST SHIPPING On All Orders under $49!

Orders under $49 ship for only $7.95! This shipping option is applicable for all orders in Canada shipped via standard delivery, with tracking information and email notifications. Shipping is not waived for free promotional items.

Processing and Delivery Time

Processing time is indicated on the product page and can vary from item to item. Once processed the delivery time can take anywhere from 1-5 business days depending on where you are located in Canada. (Please note our warehouse is only open from Monday to Friday 9AM to 5PM.) Orders placed over the weekends will only be processed on Monday or Tuesday.

*Orders placed over the Holidays and special Promotional Events can extend the processing and shipping time.

Shipping Rates within Canada

Shipping Option	Shipping Fee
Standard/Expedited Shipping by Canada Post or UPS	$7.95
Express Shipping by Canada Post	$ Price varies by shipping address, item size and weight – Starting from: $8.95
Priority Shipping by Canada Post	$ Price varies by shipping address, item size and weight – Starting from: $9.95
Order over $49 Standard/Expedited Shipping	Free

Shipping to Remote Locations within Canada

Remote Locations* are excluded from Free Shipping and all shipping options listed above. Remote locations are postal codes that are difficult to serve.

Additional charges may apply for certain items that are delivered to remote locations since most remote locations are referred by Canada Post as "Air Stage Locations"-locations where mail must be airlifted more than 6 months of the year.

Please click below to see Canada Post's official Air Stage Offices by postal code:

Air Stage Offices List

Our customer service will contact you for more information if your order may qualify for extra shipping charges depending on the size and bulk of the order. We apologize for unable to accept returns from these selected locations. If you have any problem with your order, please contact us. Our customer representative will be happy to help!

On average, your order will be shipped the next business day with an estimated delivery of 1-5 business days.

1-2 Day to Montreal & Vancouver.
2-3 Day to Toronto. & Calgary.
4-5 Day to Yukon, North West & Newfoundland.

*Estimation time of delivery, some delivery can take longer.

* We do not refund shipping cost, please refer to our return and refund page for further information.

* We are not responsible for any parcel returned to us due to a typing error in the shipping address, unless the order was placed by one of our agent.

* Locations with higher than usual shipping costs will be excluded from free shipping. Locations far from a courier's hub. Locations that are infrequently served by couriers.

* If you placed an order and made a mistake, a charge of $7.95 plus tax will be applied to reship you the order.